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TikTok Shop
Social Commerce · Shop API

TikTok Shop Integration Setup

TikTok Shop connects your seller account via OAuth through the TikTok Shop Open Platform. Pythias pulls new orders from TikTok Shop, routes them to production, and confirms shipment with tracking — meeting TikTok's strict Late Shipment Rate (LSR) requirements. Orders can arrive from TikTok Live events, shoppable videos, or the Shop tab.

Using the Marketplace Modal?
When configuring column mappings in the Add/Edit Marketplace dialog, use dynamic variables like productTitle or variantSku to auto-populate fields from your product catalog.
View Variables →

📋Before You Start

  • Active TikTok Shop seller account (US or other supported region)
  • TikTok Shop account approved for selling

🔧Setup Steps

  1. 1
    Start the TikTok Shop OAuth flow
    In Pythias, go to Admin → Integrations → Add New Integration → TikTok Shop. Click Connect with TikTok Shop. You will be redirected to TikTok's authorization page.
  2. 2
    Authorize Pythias on TikTok Shop
    Sign in with your TikTok Seller Center account. TikTok will show the permissions Pythias is requesting: Orders management, Shipping management, and Products management (optional). Click Confirm authorization.
  3. 3
    Select your TikTok Shop
    If your TikTok account manages multiple shops, select the shop you want to connect. Click Save.
  4. 4
    Configure shipping settings
    TikTok Shop has strict fulfillment windows (typically 2 business days). In the Pythias TikTok integration settings, enable urgency flags for orders approaching the fulfillment deadline. Set your default carrier for TikTok orders.

🔄What Gets Synced

  • New paid orders (pulled every 5 minutes)
  • Order items, product SKUs, quantities, personalization, and shipping address
  • Package tracking confirmation pushed to TikTok Shop
  • Order status update (Awaiting Shipment → Shipped)

💡Tips & Troubleshooting

  • TikTok Shop's Late Shipment Rate (LSR) threshold is 2%. Fulfill all orders within the required window to maintain seller standing.
  • TikTok OAuth tokens expire. Pythias will notify you 7 days before expiry so you can re-authorize.
  • During TikTok Live events, order volume can spike dramatically. Monitor your Pythias production queue during scheduled lives.
  • If you use TikTok's in-house shipping (TikTok Shipping), Pythias can pull the pre-generated label URL for printing.

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